Frequently Asked Questions
Products & Materials
What type of furniture does Latest Furniture offer?
Latest Furniture offers a curated range of furniture for bedrooms, living rooms, dining rooms, study spaces and storage needs. Our collection includes beds, dining sets, chairs, tables, cabinets, bookshelves, shoe racks and other functional furniture, with selected products available for customisation.
What materials do you use for your furniture?
Our furniture is made using materials such as Sheesham wood, teak wood, veneer, plywood and engineered boards, depending on the product and design. The material used for each item is mentioned on its individual product page.
Where is Latest Furniture furniture made and sourced?
Our furniture is directly sourced and made through our manufacturing network in Kirti Nagar, New Delhi, giving us closer control over materials, finishes, customisation and product quality.
Are the colours and wood finishes exactly the same as shown online?
We make every effort to represent colours and finishes accurately. However, natural wood grain and shade can vary from piece to piece, and colours may appear slightly different depending on lighting and screen settings. These natural variations make each wooden furniture piece unique.
Customisation
Can I customise the furniture before ordering?
Yes. Many Latest Furniture products can be customised to suit your space and preferences. Depending on the product, you can request changes in size, wood finish, colour, upholstery, storage and selected design details.
How do I request furniture customisation?
Contact us on WhatsApp with the product you like and your requirements. Our team will discuss the available options and confirm the final specifications, price and estimated delivery timeline before the order is placed.
Does customised furniture cost extra?
The price depends on the type of customisation requested. Minor changes may have little or no additional cost, while changes in dimensions, materials, upholstery, storage or design may affect the final price. We will confirm the price with you before proceeding.
Can you make furniture according to my room dimensions or reference design?
Yes, selected furniture can be made according to your required dimensions or a reference design. Share your measurements, photos or design reference on WhatsApp, and we'll confirm what can be made through our manufacturing network.
Orders & Payments
How can I place an order with Latest Furniture?
You can place an order directly through our website. For customised furniture, contact us on WhatsApp first so we can confirm the specifications, final price and delivery timeline before you order.
What payment methods do you accept?
We accept secure online payment methods available at checkout, including supported UPI, credit/debit cards, net banking and other payment options offered by our payment gateway.
Can I place an order through WhatsApp?
WhatsApp can be used to discuss products and customisation requirements. We recommend completing the final order and payment through our official website or an authorised payment link shared by Latest Furniture.
Will I receive an invoice for my order?
Yes. An invoice will be provided for your purchase. Applicable taxes, including GST, will be reflected as required.
Delivery & Assembly
Do you offer free furniture delivery across India?
Yes. Latest Furniture offers free delivery across India, subject to PIN code serviceability. Certain locations may not be serviceable due to logistics or accessibility limitations. You can contact us on WhatsApp to confirm delivery availability for your PIN code.
How long will my furniture take to arrive?
Our estimated delivery timelines are
- Delhi/NCR: 7-10 working days
- Outside Delhi/NCR: 10-15 working days
As many of our products are made to order, customised furniture may require additional time depending on the nature of the customisation, manufacturing requirements and delivery location. Delivery timelines are estimates and may vary.
How can I track my furniture order?
Once your order is dispatched, available tracking or delivery updates will be shared with you through the contact details provided with your order.
Do you provide furniture assembly?
Yes. Assembly is provided for products that require installation, such as beds and selected larger furniture. Products that arrive fully assembled will not require installation.
Will my furniture be delivered to my floor?
Standard delivery is provided up to the ground floor only. Upper-floor delivery through stairs or lifts is not included.
If you require assistance with upper-floor delivery, please contact us before placing your order. Additional handling charges may apply, subject to availability.
What should I do if my furniture arrives damaged?
Please inspect the product at the time of delivery wherever possible. If you notice any damage, take clear photos and an unboxing video and contact Latest Furniture promptly. We will review the issue and assist you according to our Damage/Returns Policy.
Warranty, Returns & Cancellations
What warranty does Latest Furniture provide?
Latest Furniture provides a 12-month manufacturing warranty on our furniture. The warranty covers applicable manufacturing defects and does not cover normal wear and tear, accidental damage, misuse or damage caused by improper care. Please refer to our Warranty Policy for complete terms.
Can I cancel my furniture order?
Cancellation depends on the status and type of order. Since many of our products are made to order, cancellation may not be possible once manufacturing or processing has started. Customised orders may have additional restrictions. Please refer to our Cancellation & Returns Policy for complete details.
Can I return furniture after delivery?
Furniture returns are subject to our return policy and the reason for the return. Products that are customised, made to specific requirements or simply no longer wanted may not be eligible for return. If you receive an incorrect, defective or damaged product, please contact us promptly with supporting photos/videos.
What happens if I receive a damaged or incorrect product?
Contact Latest Furniture as soon as possible with your order details, clear photographs and an unboxing video. We will review the issue and determine the appropriate resolution in accordance with our Cancellation & Returns Policy.