Warranty Policy

At Latest Furniture, we stand behind the quality and craftsmanship of our furniture. Our products are covered by a 12-month manufacturing warranty from the date of delivery, subject to the terms below.

What is Covered

The warranty covers manufacturing defects that affect the structural integrity or normal functionality of the product, including:
Manufacturing defects in the furniture structure or frame
Defects in joints or workmanship under normal household useManufacturing-related issues with hardware or fittings supplied with the product
Other manufacturing defects confirmed by our team after assessment

What is Not Covered

The warranty does not cover:

Normal wear and tear from regular use
Scratches, dents, stains or accidental damage
Damage caused by misuse, improper handling or improper maintenance
Damage caused by water, excessive moisture, direct sunlight, heat or unsuitable environmental conditions
Natural variations in wood grain, texture, knots or colour
Minor variations in colour or finish between the product and photographs displayed online
Fabric or upholstery damage caused by stains, cuts, pets or improper cleaning
Damage caused by moving, dismantling, reassembling or modifying the furniture after delivery
Repairs or alterations carried out by an unauthorised third party

Natural Wood Characteristics

Solid wood is a natural material. Variations in grain, texture, shade and natural markings are expected and make each piece unique. These natural characteristics are not considered manufacturing defects.

Customised & Made-to-Order Furniture

Customised and made-to-order furniture is also covered against eligible manufacturing defects under this warranty. However, variations resulting from customer-approved specifications, dimensions, colours, finishes or design choices will not be considered defects.

How to Raise a Warranty Claim

If you believe your furniture has a manufacturing defect, please contact Latest Furniture with:

Your order number
Clear photographs of the affected area
A short description of the issue
A video, where required, to help us assess the problem

Our team will review the claim and may request additional information before confirming warranty eligibility.

Warranty Resolution

Depending on the nature of the confirmed manufacturing defect, Latest Furniture may arrange an appropriate repair, replacement of the affected component, or another suitable resolution.

The appropriate resolution will be determined after assessment of the issue.

Warranty Period

The warranty is valid for 12 months from the date of delivery and applies to the original purchaser of the product.

For warranty assistance, please contact our customer support team.